![]() In particular, you may want to adopt some new storyboard tools to improve the following processes: Customer Journey Mapping If your ultimate goal is to become a product-led company, you may want your teams to experiment with storyboarding when you are planning a new product launch or major product update, building a new process, or trying to identify a cause-and-effect relationship within your current workflows. Storyboard writing and design can come handy whenever you need to capture that elusive alignment between your customers’ needs and your actual product features. (Images Inspired Sample user experience storyboard via Smashing Magazine) When You Should Use Storyboarding
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